Work has been hard to say the least the last couple weeks. More so than usual because I have two customers that are deaf, mute, or both.
There is no room for in-betweens.
I have one customer that doesn’t understand that calling “you” back when I have the information means “I” am the one to initiate the call. Not call me every morning right as I get in before I can even get my own messages and or notes together. “Did you hear anything yet?” Well for jiminy crickets!! You know the answer I want to give is “Yea asshole I heard me tell you “I” would call you when I did!” What is wrong with these people? Ok, I can understand the second day. I can understand if I haven’t been giving them the same answers. I could understand if like a day went by and there was no communication…but give me a chance to do my job. When a person says they will call you back. That’s what it means. You think you may be pushing the ball or getting things done but in actual you are just irritating the people on the other end. I would like to be rid of you quicker than I would like to help you by the tenth phone call. So, get the hell away from the phone so maybe, I can get some work done, to get your answer, so that I can call you!
Than there is customer number two – who understandably has errors in her order due to explaining the same job three different ways to three different people and expecting it to get right the first time. Ok maybe that’s our fault, if we were on our toes more.
Ok, Ok…I can take the blame - not personally but for the company - so I take the job into my own hands…I say, soon as I get the proof I will call you and then fax it to you.
Why do you show up when I first walk into work and then why do you come back at lunch time, when I tell you the words “when I get it I will call you and fax it to you” You huff and puff like you could be doing something so much more better than coming down here twice a day for two days!
Not only are you slowing down my jobs for others but you are now making it a situation where I want you to go away! Besides isnt there some other job you should be doing that would be better than driving down here to look at me and say, "is it in yet?"
Are you starting to get the hint here…. ???
Its really simple science.
Let people do their jobs, stop nagging, stop trying to get the ball rolling in your corner only, stop trying to always be the top dog, stop trying to take up everyone else’s time.
Why do I say this, because you want so bad you will end up with something you dont like, trying to hog time and the ball will only end up with someone else coming out on top, winner, and you dissatisfied, time is everyones dont push your short timing on others as their problem...it truly is only your own.
Biggest Rule - Stop, listen, then react.
If timing is of an issue ask about the direct time for specifics. NOT when will this come in? Because usually that means if there are no questions or problems it will be in soon but if you don’t ask specific questions than if there is a problem you don’t seem to understand that problems take time to resolve. By the way you are human right? Well I am sorry for your time crunch – you should have given your self time to give us time, for mistakes…
I mean if you are human…you do make mistakes too right?
Yea, like the one above when I said "I" would “call you”.
PS. Let me say it for the record. My work is fun and enjoyable. I am one of the few people that can say I like what I do. I love my customers and I love to make them happy. Its is also my goal/job to keep you around, and to in turn have you come back again a satisfied person. BUT - please again, dont abuse the time the lord has given us. Understand everything has rules, regulations and directions. I follow mine, you follow yours and if timing is an issue - I am sure there are a few more rules to be made to grant you some more, you just have to find it!
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